Is it safe to order cannabis online ?
YES! In fact, it’s the safest method to buy weed online. Every order from our Weed Dispensary is sent in discreet, smell-proof, vacuum-sealed packages. That means that not even your roommates or the postman will know what you’re having delivered.
Is your site trustworthy and reliable?
YES! Mellow Joints Australia is dedicated to customer satisfaction and has a reputation for delivering high-quality products to a range of loyal customers. If you ever have a problem, it’s also easy to Contact Us.
Who can buy cannabis online ?
Anyone aged 18 or above can order cannabis from Mellow Joints Australia . We have a strict policy of no sales to minors, but everyone else is free to order. We ship to every province and territory in Australia.
Are discounts available for first-time customers?
YES! You can get 5 % off your first order as well as exclusive access to special deals and insider offers.
Is there a minimum order?
The minimum order for all packages is $60. All products listed on our shop are in grams
Tracking your order
You will receive your tracking number by email once your order is shipped out. Simply log in to your preferred courier website and track shipment, view the current status of your order. You will also receive an email immediately after we ship out your order detailing the tracking info (if optional). If you need any assistance feel free to contact us.
How much is shipping?
Every order over $300 will receive Free Express Shipping no matter where you live in Australia. Orders under $300 are charged a flat rate of $9.00 for standard delivery, $10 for Express Delivery, and $30 for international delivery. All deliveries come with a tracking number so you can keep an eye on your order.
We will resend any lost parcel
Please do well to contact us if you don’t receive your parcel within 5 working days and 7 working days for the rest of the world and we will see into this. Please include your order ID and your tracking number in your message to us.
How long does delivery take?
We offer Express Shipping takes 24 hours, and standard delivery which generally takes between 1-3 business days. Those in rural areas may need to wait longer. You’ll receive a Tracking Number to give you information on when to expect your order.
Returns & Replacements
In the unlikely event that you receive the wrong product or product doesn’t meet your expectation. Simply notify us so that we can arrange for an exchange. We will process this as soon as we receive and check the incorrect product. Due to the nature of the business, Once your order leaves our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have till the time of purchase till the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
We do all our best to offer a SAFE, SECURE, and DISCREET delivery and we also give you a guarantee that all your orders will make it through the various customs of your country.
- NOTE: Make sure there are no errors with your email address, house address, telephone numbers. We don’t want to ship orders out to the wrong persons and wrong addresses.
- 100% Risk-Free and safe delivery to both Home and P.O Box addresses
How do I Make my payment?
We only take payments via cryptocurrencies at the moment. Other forms of payments will be available in the course of the day as we thrive to improve in both product quality and flexibility. Once your order is complete, you’ll receive an e-mail with easy-to-follow instructions on how to make your payment.
Once we receive and confirm your payment, we’ll send out your order via the shipping option that you have chosen and you’ll receive a Tracking Number to track your delivery.
Which shipping companies do you use?
See shipping page
Can I cancel or change my order?
You can cancel or edit an order only before it has been shipped out. If you need to make any changes, please Contact Us immediately. Once your order has been shipped, you can no longer cancel it or make any changes and if you place and If you create an order and don’t send a payment it will automatically be canceled after 24 hours.